We’re here to make solar simple, so you can make the most of your system and troubleshoot basic issues.
Considering Solar
About your appointment, installation day and decisions you need to make.
Welcome, how can we help?
The Basics
Solar 101 – how it works (simply)
The process of getting solar explained
Frequently asked questions about getting solar
Requirements
What your home needs
Energy meter box & other electrical requirements
Finance & Rebates
How the Federal Govt solar rebate works
How Victoria’s Solar Homes program works
Solar Financing options
Planning & Products
What size solar system?
Solar panels selection – which brand, how many
Solar Panel roof placement
Mono vs Poly solar panels
Choosing an inverter
Standard or black panels
Adding a solar battery (or not)
Overcoming shading issues
Solar export limits
Making your solar system work off-grid
Approvals
Electrical Work Request (EWR) submission
Certificate of Compliance (COC)
Grid connection approval
Body corporate / Strata approval
Installation
How installation day works and what you need to prepare
After installation – what happens next
Initial Setup
After installation – what happens next
Wi-fi connection & inverter app setup guide
What to expect with your first energy bill
Adding solar to your insurance
Monitoring & Tracking
Inverter Monitoring App Downloads
Monitoring 101: How to monitor your performance
iSolarcloud app guide
Different solar and battery monitoring system for your home
Understanding solar monitoring terms
Making The Most Of Your Solar
10 ways to make the most of your solar investment
Changing your energy usage
Timing appliances
Moving away from gas
Choosing an energy provider
Maximising peak/off-peak/free times
Feed in tariffs and how they work
Hot water timers & diverters
Utilising Energy-Efficient Appliances
Electric vehicle (EV) charging
Regular solar assessments
Making The Most Of Your Battery
Making the most of a battery
Join a Virtual Power Plant (VPP)
Trading the wholesale energy price
Maintenance
Regular solar maintenance
Cleaning your solar panels
Monitoring & solving shading issues
Pests and birds
Add-ons & Extras
Upgrading or replacing old panels
Adding additional panels
Adding a solar battery
Making your system work off-grid
Warranty Information
What your warranty covers and how to submit a claim
Inverter Startup Guides
Goodwe Inverter Startup Guide
Sungrow Inverter Startup Guide
Fronius Inverter Startup Guide
WiFi Connection Guides
Sungrow Inverter WiFi Connection Guide
Fronius Inverters Wi-Fi Connection Guide
GoodWe Wi-Fi Connection Guide
Reconnecting An Inverter To Wi-Fi
Inverter Low Strength/Poor Quality Wi-Fi Issues
Production Issues
Solar system not producing as much as it should be
Export limits lowering maximum solar production
Inverter Fault Codes
Fronius Primo Fault Codes
Fronius Symo Fault Codes
Sungrow Inverter Fault Codes
Sungrow Error Code 010
Panel Damage
Replacing or repairing damaged solar panels
Hail damage – what to do
iSolarCloud
Understanding your iSolarcloud app
Negative Numbers error
Manufacturer Manuals
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Frequently Asked Questions
- What is involved with getting solar?
- What do I need to do for install day?
- How do I turn on my solar/inverter?
- How do I connect my inverter wifi?
- How do i monitor my energy production?
- Why is my energy bill still high?
- Why is my system not producing as much as it should?
- How do feed-in tariffs work?
- Do I need to clean my solar panels?
- How do I contact Arkana support?