Frequently Asked Questions
Here are some commonly asked questions we get about Solar
Is my solar system covered by a warranty?
Your solar system is absolutely covered by Warranty.
Without limiting your rights under the Australian Consumer Law (ACL), all goods purchased with and installed by us come with a 10 year standard warranty. The warranty will commence on the date you receive the goods. Extended warranties may be offered from time to time. Our warranties cover the operation and performance of the whole PV system, including workmanship and products.
Depending on the panel and inverters purchases, there may be a further manufacturer warranty. This includes:
Hyundai – 25 Years Performance Warranty + 25 Years Product Warranty
Powerwave – Exclusive 25 Years Product Warranty +25 Years Performance Warranty
Q Cell Q.MAXX – 12 Years Product Warranty +25 Years Performance Warranty
Q Cell G5 Duo – 25 Years Product Warranty +25 Years Performance Warranty
Risen – 12 Years Product Warranty + 25 Performance Warranty
EGing – 12 Years Product Warranty + 25 Years Performance Warranty
Sungrow Inverter – 10 Years Parts + 5 Years Labour
Fronius Inverter – 10 Years Parts + 5 Years Labour
Goodwe Inverter – 5 Years Parts + 5 Years Labour
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