Frequently Asked Questions

Here are some commonly asked questions we get about  Solar

Pre-Installation

How many panels do I need?

This is based on a case-by-case basis, we will work with you to establish the optimal solution to suit your needs. Click here for more information.

How long will the installation take?

Installations depend on the weather (for safety reasons), the size of your installation and what type of roof you have.  Click here for more information.

Is there a warranty for my solar panels and inverter?

Yes, we warrant your system (including cables, components, panels and inverter) as well as workmanship for up to 25 years. Click here for more information.

Why are some solar solutions more expensive than others?

Some solar solutions can be more expensive than others. Pricing varies based on the quality of the componentry. Click here for more information.

How do solar panels work?

Solar photovoltaic (PV) panels work by converting sunlight from DC electricity, which your inverter then turns into AC power to be used by your home or exported to the grid for money. Click here for more information.

Why should I go solar?

1. Solar is a smart investment. Click here for more information.

Is solar free?

Sadly solar is not free. The government will pay a portion of your solar system and the rest must be paid for by you, however, there are options to finance the remaining balance. The money you save on power usually covers the repayments.  If you can afford electricity then you can afford solar. Click here for more information.

How long does it take to get my money back on my solar system?

This differs from house to house however, an average Return on Investment (ROI) is 3-5 years. Click here for more information.

I rent my house, can I get solar?

Providing the landlord is happy for you to install solar and you intend on staying there for at least 3 years. Click here for more information.

My Bill is under $300, is solar worth it?

Solar is always worthwhile. If you have a small electricity bill, it just means that you may take a couple more years to see the return on your investment.  Click here for more information.

What is a String inverter?

A string inverter is the most common type of inverter. It is a wall mounted inverter that converts the DC electricity created by your solar panels into AC electricity used by your home. Click here for more information.

What are micro inverters?

Just like a string inverter, Micro inverters convert DC electricity to AC electricity however they are roof mounted inverters that individually manage each panel.  Click here for more information.

Should I get a string inverter or micro inverters?

In most cases a string inverter would be the most sensible investment. They are cost effective, reliable and very efficient. Click here for more information.

I have shading, will solar still work?

Some companies will advise you not to go solar when your house is affected by solar. This is the right thing to do if your house is under shade all day. Click here for more information.

Is there a limit to the amount of electricity I can sell to the grid?

The short answer is yes! Click here for more information.

How much solar can I have on my house?

The size of the system is dictated by available roof space. Click here for more information.

Will I need a new switch board or meter box?

As long as your meter box is up to code, there should be no requirement for any additional electrical works.  Click here for more information.

Do I need a smart meter?

Yes, in order to read the electricity coming in and out of your home, an upgrade of your meter will be required after installation. This is handled by your electrical retailer however your solar installer should apply for this to be done after completing your installation.  Click here for more information.

Why does a 6.6kw solar system have a 5kw inverter?

It is industry standard to oversize an inverter by 1.3 x the inverter capacity. Click here for more information.

How does the government rebate work? Do I get this after installation?

The government rebate or STC’s are an incentive put in place by the federal government to assist homeowners in going solar.  Click here for more information.

Can I spread the costs of my solar system?

There are a number of licenced finance companies inplace to help you spread the costs of your solar system over a period of 3 – 7 years. Click here for more information.

What size solar system is best for me?

The company you chose to install your solar system should size the system up based on your current power usage, any future plans to expand / add to the home and your end goal from going solar. Click here for more information.

Do all solar panels have a 25 year warranty?

All solar panels that are sold in Australia will come with a 25 year performance or output warranty. This outlines the performance over 25 years and the rate at which the systems efficiency will drop. Click here for more information.

Are all solar installations the same?

One of the most important components of your solar system is the installation itself. Ensure the company you chose are Clean Energy Approved Installers. Click here for more information.

How much do I get back for the electricity that I sell back to the grid?

The amount paid for excess electricity varies depending on your solar retailer. Each company will pay a different rate. Some may offer higher feed in tariffs however increase the cost of your daily supply charge. Click here for more information.

Can I store the extra electricity I create without adding a battery?

In short, the answer is no. Click here for more information.

Can I add a battery to an existing system?

Yes, most solar systems can be added to with either additional solar or a battery storage system. Click here for more information.

What happens in a blackout?

If you have a battery storage system, you will still be able to use some appliances in your home. Click here for more information.

How much do solar systems cost?

There is no definitive answer for this one. It is possible to get the same equipment from two companies for a different price. Click here for more information.

How much do batteries cost?

There are lots of different types of batteries available. The most recently added to the market are Lithium-Ion batteries such as Tesla, LG, and BYD. Click here for more information.

Does Tier 1 manufactured mean it's a good panel?

Tier 1 manufacturing means the manufacturer of the solar panels has been manufacturing panels for at least 5 years, is in a strong financial position and has a fully automated manufacturing process. Click here for more information.

How do I know if I'm getting a good solar system?

Picking the right combination of panels and inverter can be a bit of a minefield. Providing you ensure your solar system is installed and certified by a CEC accredited installer. Click here for more information.

Post-Installation

How long does it take to get my money back?

This differs from house to house however, an average Return on Investment (ROI) is 3-5 years. Click here for more information.

Is there a limit to the amount of electricity I can sell to the grid?

The short answer is yes! Click here for more information.

How much solar can I have on my house?

The size of the system is dictated by available roof space. Click here for more information.

Do I need a smart meter?

Yes, in order to read the electricity coming in and out of your home, an upgrade of your meter will be required after installation. This is handled by your electrical retailer however your solar installer should apply for this to be done after completing your installation.  Click here for more information.

Why does a 6.6kw solar system have a 5kw inverter?

It is industry standard to oversize an inverter by 1.3 x the inverter capacity. Click here for more information.

How does the government rebate work? Do I get this after installation?

The government rebate or STC’s are an incentive put in place by the federal government to assist homeowners in going solar.  Click here for more information.

Do all solar panels have a 25 year warranty?

All solar panels that are sold in Australia will come with a 25 year performance or output warranty. This outlines the performance over 25 years and the rate at which the systems efficiency will drop. Click here for more information.

How much do I get back for the electricity that I sell back to the grid?

The amount paid for excess electricity varies depending on your solar retailer. Each company will pay a different rate. Some may offer higher feed in tariffs however increase the cost of your daily supply charge. Click here for more information.

Can I store the extra electricity I create without adding a battery?

In short, the answer is no. Click here for more information.

Can I add a battery to an existing system?

Yes, most solar systems can be added to with either additional solar or a battery storage system. Click here for more information.

What happens in a blackout?

If you have a battery storage system, you will still be able to use some appliances in your home. Click here for more information.

How much do solar systems cost?

There is no definitive answer for this one. It is possible to get the same equipment from 2 companies for a different price. Click here for more information.

How much do batteries Cost?

As with solar systems, there are lots of different types of batteries available. Click here for more information.

Does Tier 1 manufactured mean it's a good panel?

Tier 1 manufacturing means the manufacturer of the solar panels has been manufacturing panels for at least 5 years, is in a strong financial position and has a fully automated manufacturing process. Click here for more information.

How do I know if I'm getting a good solar system?

Picking the right panels and inverter can be a bit of a minefield. Providing you ensure your solar system is installed and certified by a CEC accredited installer. Click here for more information.

Is my solar system covered by a warranty?

Your solar system is absolutely covered by Warranty. Click here for more information.

How often should I get my solar system checked?

You should get your system checked annually. Click here for more information.

Why is my bill the same since I installed solar?

There are a number of reasons why your bill may be the same since you installed solar. Click here for more information.

Commercial

What is the warranty period on commercial solar?

Our systems are fully warranted for manufacturing, workmanship and installation for up to 25 years from the date of installation. Click here for more information

What impact will commercial solar have on cash-flow?

Depending on how you wish to pay for your system, you might have little, if any negative impact on your cash-flow. Click here for more information.

How much will my commercial solar system cost?

This depends on the size of your system and the roof we’re installing it on. Small, simple installations can cost as little as $6,000, with some large scale commercial installations costing $500,000, Click here for more information.

What if I don't own my commercial premises?

That’s simple. It just means a conversation and some extra paperwork between yourself, your landlord and your chosen solar provider. Click here for more information.

Does the power I generate get used by my property first or sent to the grid first?

The electricity you make is used by your business home first and any excess is then fed to the electricity grid in exchange for a credit on your bill. Click here for more information.

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